1.1. Restrictions

You must be at least 18 years of age to access or use the BRMS AI Platform. By accepting these Terms, creating a Platform Account, or using any part of the Platform or Services, you affirm that you meet this age requirement. You may not access or use the Platform if you are an employee, partner, director, or agent of a competing company or intend to use the Platform to analyze, replicate, or build a competing product or service.

1.2. Platform Account Ownership

To access and use the Platform, you must submit accurate, current, and complete information during account registration. The Platform is strictly intended for commercial use—either in business or in support of an individual’s trade, craft, or profession.

The individual who accepts these Terms is the default owner of the Platform Account, unless acting on behalf of a business entity. In that case, the business entity shall be the legal owner of the Platform Account. By accepting these Terms on behalf of such an entity, you represent that you have full authority to bind that entity.

In the event of a dispute over ownership of a BRMS AI Platform Account, BRMS AI LLC will consider the owner to be the individual or entity that can present verifiable, government-issued documentation proving ownership of the related business. If ownership cannot be conclusively determined, BRMS AI LLC reserves the right to suspend or permanently disable the account until all parties reach a written resolution or a court of competent jurisdiction issues a final ruling.

1.3. Intended Use

You and your customers may only use the Platform in a lawful manner consistent with its intended purpose and in compliance with these Terms. You agree and warrant that you and your end-users will not engage in any unlawful or unauthorized activity using the Platform, including but not limited to the following:

Violating any laws or regulations;
Misrepresenting the Platform or any Services offered by BRMS AI LLC;
Using the Platform to compete with BRMS AI LLC directly or indirectly;
Attempting to reverse-engineer, decompile, or otherwise extract source code or know-how from the Platform;
Modifying, translating, or creating derivative works based on the Platform except where explicitly permitted;
Removing or obscuring proprietary notices or trademarks.

You further agree and warrant that:

You and your customers will maintain all licenses and authorizations required to operate under these Terms;
You are fully responsible for the conduct of your employees, agents, and customers;
Your customers will be bound by terms at least as stringent as those found here;
You control and own the rights to all content submitted or uploaded to the Platform, including any custom code;
You will cooperate with law enforcement, regulators, and relevant authorities upon request.

1.4. Compliance

You are solely responsible for how you and your users use the Platform and Services. This includes:

The accuracy, quality, and legality of data you submit;
Maintaining adequate and legally required insurance coverage;
Complying with all relevant local, national, and international regulations—including, but not limited to, data privacy laws such as HIPAA, GDPR, CCPA, the Gramm-Leach-Bliley Act, and PCI compliance requirements.

BRMS AI LLC does not make any representation or warranty that your use of the Platform will ensure compliance with any specific law or regulation. Legal and regulatory compliance remains solely your responsibility.

1.5. Privacy

By using the BRMS AI Platform and submitting data through it, you agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference. You understand and accept that BRMS AI LLC shall not be liable for the deletion, failure to store, or failure to transmit any data or content through the Platform.

When providing your customers with access to the Platform, you must create, implement, and enforce your own terms of service and privacy policy, offering protections equal to or greater than those offered by BRMS AI LLC. You are solely responsible for obtaining clear, affirmative consent from your customers acknowledging your privacy practices and agreeing to your terms.

You also confirm that you have obtained all necessary consents and permissions to collect, share, and transmit any personal or business data to BRMS AI LLC for processing under these Terms and our Privacy Policy.

If you use or access data sourced from People Data Labs through the Platform, you may not use, resell, sublicense, or share that data in violation of the

People Data Labs Acceptable Data Use Policy. You also agree to comply with any applicable laws regarding the collection and processing of personal information submitted to or received from People Data Labs.

1.6 Login Credentials

You are solely responsible for keeping your Platform Account login credentials secure and confidential. Any activity occurring under your account using your login details—whether authorized by you or not—remains your responsibility. You agree to promptly notify BRMS AI LLC of any actual or suspected unauthorized use of your account, breach of security, or compromise of your login credentials.

BRMS AI LLC reserves the right to disable, suspend, or revoke access to your account at any time and for any reason, including, without limitation, if we determine that you have violated any of these Terms. Platform Accounts are strictly non-transferable. You must take proactive steps to ensure that no unauthorized party gains access to your account through your credentials.

By using the Platform, you authorize BRMS AI LLC to access and monitor your account (and associated customer accounts) strictly for support, compliance, or security purposes, and to fulfill any obligations or rights under these Terms.

1.7 Use of Communication Services

The Platform may offer access to communication tools such as SMS, MMS, voice calls, emails, or similar services. Use of these features may incur Communication Surcharges

, which will appear on your invoice as separate charges. If you choose to use any communication features, you assume full responsibility for all outbound communications generated through your account, whether triggered manually or automatically.

You agree to comply with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and national or regional "Do Not Call" rules. BRMS AI LLC does not send or originate any communications on your behalf. You are responsible for the content, recipients, timing, and legality of all communications, including any opt-in/opt-out obligations and fraud prevention measures.

Communication features made available through the Platform are powered by third parties (e.g., LeadConnector) and are subject to their own terms, including the

LeadConnector Terms of Service. You must ensure full compliance with any applicable third-party terms.

1.8 Third-Party Services

If you integrate or enable any Third-Party Services through the BRMS AI Platform, you are responsible for managing and maintaining those integrations. By connecting these services, you grant BRMS AI LLC permission to share your data (and your customers’ data, where applicable) with the relevant third-party providers to facilitate the functionality.

You represent and warrant that you have secured all necessary permissions and consents to allow BRMS AI LLC to import, share, or process any customer or business data related to these third-party integrations. BRMS AI LLC makes no guarantees regarding the reliability, availability, legality, or suitability of any Third-Party Services, and assumes no liability for their performance, data handling, or any damages arising therefrom.

Your engagement with any third-party solution is governed entirely by your agreement with that third party, including their terms of service and privacy policy. BRMS AI LLC strongly recommends reviewing those agreements carefully.

If you pause or delete any part of your Platform Account, you acknowledge that certain features, including phone numbers, email services, or third-party integrations, may be unrecoverable. If your account remains paused for more than 30 days while incurring ongoing third-party-related costs (e.g., number reservation fees), BRMS AI LLC may, at its discretion, release those resources or delete account data, without liability.

1.9 Third-Party Content

The BRMS AI Platform may include access to or display third-party content (e.g., widgets, templates, marketing materials, videos, or articles). This content is provided "as is" and solely at your discretion and risk. BRMS AI LLC neither endorses nor guarantees the accuracy, reliability, or legality of third-party content and disclaims all liability for such materials.

Statements, opinions, and advice expressed in third-party content are solely those of the respective third party and do not represent the views of BRMS AI LLC. Your use of third-party content must comply with all applicable laws, these Terms, and any third-party terms.

1.10 Excessive Use Restrictions; Trials

The BRMS AI Platform is offered through a tiered subscription model, with higher tiers supporting greater data and functionality. Excessive or abusive use—particularly where it interferes with system performance or places unreasonable burden on infrastructure—may result in BRMS AI LLC requiring you to upgrade your subscription plan or may trigger actions such as data throttling, suspension, or termination of access.

Examples of excessive use include, but are not limited to, exceeding data limits, consuming disproportionate processing power, or causing degraded performance for other users. BRMS AI LLC reserves full discretion to determine what constitutes excessive use.

Trial periods are intended as one-time evaluations and may not be used in succession to bypass subscription fees. If BRMS AI LLC determines that you are engaging in repeated trials or abusing trial access in any way, we may terminate your access permanently and prohibit future registration without notice or liability.

1.11 Platform Updates

BRMS AI LLC reserves the right to modify, enhance, or remove features or functionalities of the Platform at any time, with or without notice. Such updates may alter the appearance, behavior, or previous mode of operation of the Platform. You acknowledge and agree that your use of the Platform is not dependent on the delivery or continuation of any current or future functionality, feature, or integration, including with any third-party service.

1.12 International Use

Access to the BRMS AI Platform is prohibited in any jurisdiction subject to trade restrictions, embargoes, or other prohibitive regulations. BRMS AI LLC makes no representation that the Platform is available or appropriate for use outside of jurisdictions where it operates legally. Users who access the Platform from outside the United States do so at their own risk and are solely responsible for compliance with local laws, including any tax obligations.

You agree to comply with all applicable U.S. and international export control laws and sanctions, including those enforced by the U.S. Department of Commerce’s Bureau of Industry and Security (BIS) and the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). You further agree that you will not use, export, re-export, or provide access to the Platform or any part of it to:

(a) any country or region subject to U.S. embargo (e.g., Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, and Luhansk regions, Russia, Belarus), or
(b) any individual or entity listed on any U.S. government restricted party list.

You represent and warrant that:

(i) you are not located in, under control of, or a national or resident of any Prohibited Jurisdiction;
(ii) you are not listed on any denied party list or otherwise prohibited from receiving U.S. exports;
(iii) your users will not access or use the Platform in violation of any export control laws;
(iv) none of your data is subject to restricted transfer laws; and
(v) you assume all responsibility for compliance with these regulations.

Any Platform offering made in violation of such laws is void. BRMS AI LLC may suspend or terminate your account immediately upon discovering a breach of this clause, without liability.

1.13 Artificial Intelligence Acceptable Use Policy

Before using any artificial intelligence (“AI”) functionality provided within the Platform, you must verify that AI usage is lawful in your jurisdiction. By using these features, you agree to comply with BRMS AI LLC’s AI Acceptable Use Policy, attached hereto as Exhibit B. You are solely responsible for ensuring that your usage of AI tools does not violate any local, state, national, or international law or regulation.

1.14 Domain Names

When you purchase a domain name via the Platform, BRMS AI LLC acts as the registrant on your behalf. While the domain is provided for your use, it remains registered to BRMS AI LLC until you submit a written request for transfer. Upon such request, we will facilitate the transfer of the domain to you, subject to applicable fees. You are solely responsible for ensuring your use of the domain name complies with applicable laws and these Terms. You agree to indemnify and hold BRMS AI LLC harmless against any claim arising from your use of a domain purchased through the Platform.

1.15 Customer Account Transfer Requests

BRMS AI LLC will only process sub-account transfer requests initiated by your customers if you approve the request using the in-platform transfer system. We may bypass your approval only if:
(i) the sub-account owner attempted to request approval through the designated system;
(ii) you failed to respond within 30 days; and
(iii) one of the following is true:
(a) your main Platform Account was canceled or suspended for non-payment and not reactivated within 30 days, or
(b) your account was terminated due to a violation of these Terms.

1.16 Bug Bounty Program

BRMS AI LLC does not operate a bug bounty program and does not authorize or compensate for unsolicited security testing. Unauthorized access, scanning, probing, or penetration testing of our networks, systems, or Platform is strictly prohibited unless explicitly permitted under a written agreement signed by BRMS AI LLC.

By joining the program, you grant BRMS AI LLC permission to list your contact details in the BRMS AI Certified Directory . Any transactions that result from this listing are your sole responsibility. Misuse of the directory, including soliciting certified members for business opportunities, is strictly prohibited. BRMS AI LLC reserves the right to suspend or revoke certifications at its discretion.

1.18 E-commerce Products and Services

If you use the Platform to sell goods or services, you are solely responsible for:

the content of product listings,compliance with applicable consumer protection laws,taxation, shipping, refunds, customer support, and dispute resolution,publishing accurate contact details and return policies,maintaining legal disclosure standards.

BRMS AI LLC is not a merchant, reseller, or party to any transaction conducted on your store. You are the seller of record for all transactions initiated through your store. We do not process customer refunds or disputes.

BRMS AI LLC may, at any time, remove content or products that violate these Terms or our Code of Conduct. We are not obligated to review or moderate your content, but we reserve the right to do so. You further acknowledge that BRMS AI LLC may offer similar services to your competitors, and that our employees or contractors may also use the Platform as customers or merchants.

You agree to ensure that your store’s terms do not conflict with these Terms and to indemnify BRMS AI LLC against any claims related to your e-commerce activities, including legal violations, third-party rights, or customer disputes.